An Post, Dublin. An Post Branches in <city>

Keith O'dwyer - 2023-07-15

Old lady didn't seem to be arsed on helping, just pointed me to some books to use to find any info I'd need to answer my question. Very rude & makes me very angry that it gets me wondering how has does she still work her, I can see many other negative reviews including her & mostly focusing on her & her disrespectful attitude.

S L - 2023-06-03

Before going there, I wondered "do they really deserve those ratings"? And the answer is yes, they do. Some staff could not learn customer service if their life depended on it. Yes, I too has to endure the old lady on the right. Why tf would you put her in a customer facing role?

Dermot Font - 2023-06-07

Senior staff member Phyllis asked me to collect my weekly payment on a Thursday around Christmas because of the bank holiday! When I went collect it I dealt with Phyllis who told me the payment would be there Friday and point blank denied ever telling me to collect Thursday! I accept mistakes, I don't accept complete ignorance. Retire her!immediately

Pablo Carrizo - 2023-06-27

Same as the other ratings... I sincerely don't know whats wrong with these people. My 3 worst experiences about customer service were the 3 times I went to this place.

Rakshith Kashi Vishwanatha - 2023-02-22

Horrible experience! I have been 3 times and everytime I had to interact with the old lady sitting on right ( my bad luck ) She is the meanest old women I have seen in my life. I can clearly say she hates people. If she doesn’t want to work in front desk, let her take retirement. Avoid this post office in any cause. If there is a way I could give 0 stars PATHETIC

Hisham K - 2022-03-25

Service was slow and horrible customer service. Front staff women was extremely rude.

Demon Cauldron - 2021-11-02

Staff always been quite pleasant with me. I've been using this post office for 10 years +

Roberto Daga - 2021-12-05

Old lady extremely rude.. up to the point that once she unconcernedly turned upside down an open envelope I gave to her and the full content was on the floor...

Darragh Mcnamara - 2022-04-09

Old woman with the glasses has brown hair has a scar extremely rude to deal with

Julie Mccaskie - 2021-11-10

Was in here today, dealing with a horrible older women! Her attitude towards myself was disgusting! How she gets away with speaking to people in such a horrible manner.

B A - 2022-07-16

Even 0 ( zero stars) If it's not necessary don't go there, no understanding, no help, plus they are blaming you for your language skills. Well deserved all written negative comments.

Agustina Nobile - 2022-10-15

Is it possible to hate one particular post office? Yes! And from reading the other reviews it looks like I’m not the only one. I avoid this place at all cost. The lady on the right has the power to make you feel guilty for trying to post an envelope! And the others don’t know what they are doing.

Javier Gonzales - 2021-12-30

Closed on Wednesday 29/12 without anything indicating the reason

Rory Mccann - 2022-07-13

The words " Useless/Incompetent " would be overly complementary to the staff in this post office. Unlike some sort of Monty Python sketch ,where the simplest requests are refused for comedic purposes, the staff here are belligerent for no reason except they would appear to be truly miserable people. If you need anything more complex than a stamp then use another post office. The previous one star reviews seem completely acccurate. An Post should consider replacing the staff with water canons and air raid sirens .... frankly it would be a better experience.

Maja Tralalaa - 2021-09-25

Please close this branch as it's useless. The staff has zero customer service and you can tell they don't want to be there. Such a shame

Zubair Khan - 2022-09-03

There must be zero star rating, staff is miserable here, esp. old lady sitting on right seat is very rude, she nearly made my cry by her rude behaviour, ans she had done this before to me approx 2 years ago, I read above reviews about staff and they are 100% true. She did not care as I had 8 months old baby with me who was crying and still she misbehaved and asked to to wait aside until she can serve others before coming to me for a simple envelope, whe she sold to me and was torn from seal area. When I asked about any manager or supervisor that I can talk to, she said to go Clarehall Shoping centre security desk, while the issue was related to An post not shopping centre. ugly

Marek Kownacki - 2021-10-21

Very roth staff. Especially ladies.

Alla Rothwell - 2022-05-06

The old lady was very rude and unhelpful. She shouldn't be working in customer service....it's so obvious that she hates people!

Greg Maher - 2022-03-09

TWO OLD WOMEN THIS POST OFFICE HAVE TO BE RETIRED FROM ANPOST THE WORST INTERACTION I HAVE EVER ENCOUNTERED WITH ANY ANPOST STAFF , RUDENESS OF THE HIGHEST ORDER UNHELPFUL ON A SMALL MATTER, RUDENESS, IGNORING ME AT THE COUNTER WHILE I ASKED A SIMPLE QUESTION ,SHAME ON YOU BOTH CUSTOMERS DESERVE RESPECT , BUT IT APPEARS AS THESE TWO WOMEN DON'T KNOW THE MEANING ,ANPOST THE ARE A DISGRACE TO ALL THE MANY WONDERFUL STAFF YOU EMPLOY ,

Istvan Abatayguara - 2022-11-25

I hate this place, always rude and no empathy at all, looks like I'm not the only one saying that, how about training customer service or maybe swap the staff for another store?

Shaun K - 2022-12-19

It's a strange one . Today I was shouted at and abused by the ugly old women with the glasses and the man style haircut for no reason ..she claimed I skipped the line ..weird women I also had children with me

陶禹辰 - 2022-03-01

The old lady staff with scar is extremely rude, she stole my money when i do lodgement there last Saturday, she didn't count my on the desk in front of me, but take my money into the back room come back to me with 100 euro less, how unprofessional service to take money sway from customer and count somewhere behind, i had report it to Garda to follow, she even shouting at me said she doesn't care where and who i report to, can't believe how she do service customer like and even she still works there rudely. She is the RACISM as she always shouting at foreigner.i will complaint it to post head office and get my money back, even to get solicitor help if need it.

Liam Murphy - 2017-11-26

Post Office is located on the ground floor in a great location. Staff here are really friendly. Nothing is ever a problem. I can't rate it any less that 5 stars because is does everything that's its supposed to do a post office.

C Cs - 2021-10-02

Rude ,narky ,old bat. Never leave reviews but this place is a kip. Avoid it. Get some young people in to run the show, might actually know what they're doing. Agree with others posters comments on here

Matheus - 2020-07-07

Today I tried to sent a prepaid medical content package to Dublin 18 and a rude staff speaking in name of "An Post" just said that "An Post does not accept such things", even the package containing a licence number and special package, she just turned to me recommending to use Ups or other currier

Marija Inga - 2018-11-30

Great post office.Saff are really helpful and respectful.I’’m coming there quite often and never ever had a problem :) I recommend.

Southgate Mma - 2018-12-04

I was in The An Post Yesterday and seen A Woman being absolutely abused by a staff member, The customer was sending a package, Myself and My friends Where going to send packages to family abroad, but decided To send them with another service. The Female staff member needs retraining-absolute disgrace.

Francesco Mariani - 2019-01-14

The staff in this post Office should be properly trained and also trained how to be a bit more polite with cuatomers.

Beyhan Şen - 2021-03-10

Some of them are seriously rude and shouldn't be serving any customer on the front desk.

Cocut Laura - 2021-01-26

unprofessional staff , rude

Marlon Major - 2020-12-19

I foumd the establishment dirty, ill kept and the staff rude and unfriendly.

Pablo Lima - 2020-09-07

Awful service. Staffs take more than half hour for each customer. I dont recomend just go to this post office if u dont have another choice.

Louise Fox - 2020-05-06

Customer service is paramount, its something that is not utilized in this post office.

Jason Cruise - 2020-06-07

Twice I've used this post office for the simple thing of posting packages both times I found the staff here to be very unhelpful and ignorant

Mariusz Sprysak - 2019-10-21

useless!

Leon Collins - 2020-12-02

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Ireland Irish - 2020-07-06

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Lisa Keegan - 2021-12-02

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Tadhg Brady - 2019-01-01

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Sam Wallace - 2020-09-15

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Holly Ramsay - 2019-05-06

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Joy Velasco - 2020-10-01

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Job Kafe - 2021-01-14

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Anonymous Art - 2020-10-29

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