An Post

An Post - Blackrock, Blackrock, Dublin. An Post Branches in <city>

šŸ˜Charlene at FLL was absolutely the most engaging and personable server ever!!! We look forward to he...
šŸ˜”Arrived 10 min before closing today. I was met by a very disgruntled woman. She said you know we clo...

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An Post - Blackrock, Blackrock, Dublin
Type Shop & Service Point
Address Rock Road, Blackrock, Dublin, Ireland
Open Hour
Cut-off
Telephone 353 (1) 705 7600
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Reviews

Jo Ganser - 2023-05-16

Charlene at FLL was absolutely the most engaging and personable server ever!!! We look forward to her each and every time we dine here. Black Rock would not be the same without her

Mark Oā€™reilly - 2023-04-28

Excellent service. The lady behind the counter was very helpful & efficient.

James Joseph Bergin - 2022-07-09

The post office is located inside the SuperValu, and their hours are as follows: Saturday 9a.m.ā€“1p.m. Sunday Closed Monday 9a.m.ā€“5:30p.m. Tuesday 9a.m.ā€“5:30p.m. Wednesday 9a.m.ā€“5:30p.m. Thursday 9a.m.ā€“5:30p.m. Friday 9a.m.ā€“5:30p.m. Jenna was quite help me and told me the time that they were open till today, I know I could have just googled it but it's worth going in to talk to people. That's our community's built.

Nora Rafferty - 2021-06-16

Absolute professional and friendly service from Leanne. Thank you for great sevice

Emmalyne Smith - 2020-10-17

Arrived 10 min before closing today. I was met by a very disgruntled woman. She said you know we close at 1pm? I said yes. It was not 1pm at that point. I arrived before closing. She said ā€œthis is going to take me a while,ā€ as it was an international package. She asked for the senderā€™s name, I misheard as she is behind glass and I gave her the recipients name. She then was upset and said ā€œthis is ridiculousā€ I couldnā€™t believe she was treating me like this. I waited a few minutes and mentioned that there was no need for her to treat me so poorly. My thoughts were this: in my profession I canā€™t imagine treating someone like this or making comments right in front of them. If I have to work a few minutes late or hours late, I do and itā€™s no problem. I could not imagine voicing my frustrations in such a way. Itā€™s completely disrespectful and makes customers feel uncomfortable. I suppose this is the difference between the public and private sector. In closing, I am very disappointed in the service. More customer service training is needed and possibly diversity training so the employees know how to treat international customers. As an international customer. I would not recommend this post office.

M S - 2020-10-30

Absolutely amazing post office, excellent customer service always and Leanne, Dona and Isabel are always so easy to deal with. Would highly highly recommend 11/10

Philip O Brien - 2020-10-21

I was at the post office today, great service and very helpful staff.

Rajesh Kannah - 2018-10-28

I see a review per year and totally 3 reviews for this Post Office (An Post) and surprise to see 4.7 stars, I'm the fourth reviewer. I went to send a international parcel to home on a Saturday for which the Post Office is opened up to 1:00pm only. Here are the points to know: 1. Parcel can be sent up to 20Kg, and the weighing machine is small and kept on top of the counter, I took a big cotton box and it was very difficult to keep it on top of the machine. 2. The staff looks at the customer with partiality and I would say she doesn't want to work. 3. I had to send 20Kg, but it was only 17Kg in the box, I requested the lady to take care of the box, and I would get 3 more Kg of items where my house is just 100m away from the Post Office. 4. She collected the money, and gave some stickers, stamps, forms but nothing told what I have to do with that. 5. The tracking system updated with 3 entries for one day and no updates for another 5 days, I approached the same lady and asked about why the update is not there, again she responded with the frowning face to call the customer care. I totally don't understand how these people are hired by this government.

Diana Woods - 2019-11-15

Very helpful and friendly, and not that expensive for express mail to the US.

Liam Magbiray - 2021-01-14

Always polite and friendly staff. Use there banking services with AIB regularly

Clarke Ellis - 2019-05-07

I have ordered deliveries that are meant to be delivered by this anpost on 4 separate occasions. Every single time without fail I receive a failed delivery notice from their tracking system because the delivery guy cannot get past a barrier. The barrier being an electronic gate at the entrance of my apartment block, which also has the sign "electronic gate" on it. If they bothered to call I could have either opened the gate "barrier", or come down and walked a couple of meters to the gate "barrier" to collect it myself. They could have also parked the car and walked past the barrier a couple meters to the door of my house and buzzed my door. When I call to sort out the issue either no one responds or when they do, they are unhelpful and I end up taking the dart over to pick up my parcel my self (usually after waiting at the vacant service window for a good while). Again this has happened 4 times, so while the service is garbage I must commend them on their consistency.

Gil Lee - 2021-12-20

Inconsistent service. Waited for Christmas package for 3 weeks to find that it was as hung up in the Blackrock station. They then dropped a notification in the mailbox without ringing doorbell or stopping to notice there was a parcel box. Something isnā€™t working.

Elizabeth Casua - 2015-08-05

Small but ok

Roshna Pradeep - 2021-07-08

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David Bogar - 2020-08-06

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Ben N - 2016-05-03

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Rebecca Smith - 2020-10-21

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Lorena Samu - 2020-04-07

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Josephine Smith - 2020-10-21

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Sophia Smith - 2020-10-21

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Herbt Mav - 2019-10-15

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Adam Grennan - 2023-01-30

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Annmarie Johnson - 2020-01-25

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Shauna Garland - 2017-08-22

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Cillian Ryan - 2022-02-02

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David Bogar - 2022-01-29

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