Google Account - 2023-01-08
Always great services and the crew go above and beyond to help people with their needs. Thank you
😁Always great services and the crew go above and beyond to help people with their needs. Thank you
😡Never deliver the parcels, it's embarrassing a useless service. A Shame for Ireland.
An Post Sorting Office, Rotunda, Dublin 1 | |
Type | Shop & Service Point |
---|---|
Address | Rutland Place, Rotunda, Dublin 1, Ireland |
Open Hour | |
Cut-off | |
Telephone | 353 (1) 705 7600 |
Map | Map View Direction Street View |
Services |
Reviews
Google Account - 2023-01-08
Always great services and the crew go above and beyond to help people with their needs. Thank you
Sergio Barreto - 2023-03-01
This is my favourite An Post office. The staff is really kind and they take all their effort to treat you well. Like the way they always smile and deliver their service without any issue.
Adrijan Veselčić - 2022-12-29
never had any issues with any delivery.. and the postman that delivers to Dorset street lower is the kindest and most polite postman i ever met.. delivering at all kinds of weather, and never saw him grumpy or mad
Fabio Romero - 2022-10-19
Never deliver the parcels, it's embarrassing a useless service. A Shame for Ireland.
Mat May - 2021-09-02
Phone number listed on Google is incorrect. It's for a call centre.
Sean Roche - 2022-10-17
They pretend to "attempt delivery". Then afterwards they lose your package in the sorting office. I work from home and receive deliveries from all other providers, there is a buzzer at my door. The driver for root 401 has never worked an honest day in his life. Utter incompetence.
Billy Young - 2022-05-03
Anpost is absolute a joke service 0 star. Always miss management
Tniri Blizzard - 2023-02-08
Anpost ireland is by so far the best service iv seen nice, fast and accurate. Was in UK and god sake i believe thier days are long gonw since the hag went 6 feet under
Paula Miño Venegas - 2022-11-08
Running to get there after work, arrived 5’ before thee close time, but it was ALREADY CLOSED!change the time if you are closing esrly!! 6.50 instead of 7pm
Jimmy Maher - 2022-12-30
Very helpful
Ben Labbe - 2022-03-09
Friendly staff and except during christmas, the q is never that long.
Noh L. - 2022-11-20
They fake false delivery attempts! Not even hire! There is no customer service. The phone communicates all the time. The last few weeks they've been faking false delivery attempts. A week ago, for another package, two of us were at home that day and they didn't call anyone, and the next day I find the note that "they've passed." I had to rearrange the delivery and it was up to 5 working days minimum. Fed up with the situation, I went there and hired a taxi to be able to move my box that arrived broken and my belongings fell out of the box because of him!!! This week I was also expecting another box and they have done the same thing again. A messenger from Annpost called me at 7:30 in the morning asking me how I could go to the box!! So why contract a service! They pretended again that they had passed and after two days I received the notification in my mailbox that they had passed. Scoundrels!!. Again I will have to go there for my box because I do not trust that they will deliver it to me again. I was also sending emails, chatting with your chabot on your website, spending hours and money on taxis and they didn't give me a solution. They don't work, and the client has to do his job, it's ridiculous!! I will not hire your service or other companies that use Annpost again.
Abdelhalim Bouguedra - 2022-12-29
They lie about "attempting" delivery. I got two Amazon deliveries today and one AnPost "attempt" . They don't ring doorbells, nor knock on doors. It's outright taxpayers money theft!
Casey Rose - 2022-03-12
I've missed out on so many deliveries because they just refuse to enter my estate, they don't ring the intercom or even leave notes to say come collect. However there have been a couple of times where they come into the building and actually knock on my door/leave it at my door/ put it in my post boxes weird I have to praise the bare minimum
Emily Hurley - 2022-09-23
Is there anyone to actually speak to? On hold for nearly half an hour and now my parcel is being returned to sender back to the NETHERLANDS when I ordered it from the UK. No further information given so I have to go searching for it myself
Nina Ludwig - 2022-05-16
Even after Months of back and forth with customer support, they still do not deliver the parcels to us. Never. The support always only tell me that they forwarded it to the local delivery office, but after asking in the actual office, some bald fella told me that they do not know the drivers and cannot help, and that i can complain at customer support if I want to. He was very rude so i asked for his name for reference when going back to the support. He replied: "For what? The Guards? I'm not going to give you my name!" - This is a government organisation, what a joke.
Daniel Lariño - 2022-03-14
Fatal, they delivered my package to another person in another floor-building (who knows where) and when I went to claim it they didn't even know who it was delivered to. They gave me a signature and it was impossible to get the package back.
Pere Sola - 2021-08-26
Staff was in a good mood today, it is not always the case. I still don't understand why the post person does not call phone number when attempting delivery as any other courier company does. Especially when they know thay intercom does not work where I live. Street is absolutely disgusting, so filthy.
Igor Vettorazzo Alcazar - 2020-12-30
Almost never get delivery and be prepared to stay at least 45 min in line when you go to the office. The staff is always polite and usually work fast after you get inside tho.
Queen - 2021-01-20
There isnt any attempt to deliver the parcel as I have to collect it here. In their website they said we try to reach the customer but there were no answer and that is lie and excuse for the drivers not to deliver. They do that and not allow you to get redeliver option, as they do the write the same excuse so so bad service and disappointing.
Adrianne Mac Donald - 2021-03-18
I registered post on the 5 th of March 2021 from James st post office, except they never got registered post to ennisskillion uk , nobody signed for it in his house , we were talking with Sorthing office ennisskillion, take things further, Iam re delivered post now to ennisskillion sat Royal Mail post office, is their a delay in Royal Mail uk , neighbor haven’t signed anything, in riverside ennisskillion Co Fermanagh, we are very worried, I have recently got recipe tracking no said it was sent but never got card
Ma Ria - 2023-05-08
Terrible
Francisco Gomez - 2021-08-18
Really bad service by Post Ireland. For 12 years this is unfortunately my office. Not finding parcels a couple of times. Not calling to my phone number, reporting nobody is at home when actually I was and not leaving any notice. If you value your goods and deliveries use a private company i.e. UPS works quite professionally.
Lizet Pena - 2020-10-24
They don't ring the doorbell either even try to call you to say they are outside. Once they left me one of those papers with the wrong collection point so I went from Dublin 1 to Dublin 11 to get nothing. Really disappointing.
Martins Abolins - 2020-01-04
Very underwhelming service. No attempt made to reach out when delivering. Must have just passed the house and ticked the box. This happens everytime I await a parcel. Have lived elsewhere in Dublin and know for certain that other post offices are far better.
Jia Jun Foo - 2016-10-27
It's okay when you come to this place to collect your packages. The service if fine: quick and no hassle. The only problem with this place is its location. It's situated in alley sandwiched between two larger roads. Few people actually walk here and the atmosphere and appearance of the road this office is on is neither aesthetically pleasing nor instills any sense of comfort or security. Otherwise it's great.
Patricija Bošnjak - 2021-03-20
The worst ever. They close 5 minutes before actual closing time and not let you in. I was waiting for 20 minutes and was 3 in line when the employee came and said they were finished for the day. And no I couldnt come earlier because I was working. i wouldnt even have to come to the post office if the delivery man would actually ring the doorbell or even knock on the door but he just left a note that I wasnt home and need to pick it up myself.
Laura Gallagher - 2019-07-27
Very prompt and professional service
Francisco Marzoa - 2020-09-09
So they left me a BID in my mailbox stating that I should go to this office to get my parcel. I wasted an hour in going there, queuing and waiting just for them to tell me in the end that the parcel wasn't there, and that it *may* be that they have taken it again for delivery. The tracker hadn't been updated since the failed delivery attempt of the day before. Two days after the agreed delivery time and I still don't know where my parcel is. These are boxes I need for my moving to a new place by tomorrow, if I don't get them I don't know how I'm going to pack my stuff before the truck arrives. I ordered them in advance with more than enough time but An Post had to screw it.
他妈的jin Yang - 2021-09-23
Doesnt stick to hours opening hours - I arrived and the door was locked. Staff closed early and then begin conflict with you when you ask for your post? What type of service is this?? I could not believe I was treated in this manner. This guy is so rude, if he doesn’t want to do the job he is paid for maybe he should go sit at home because taking out your bad mental health on people coming to get post is insane. Worst of all - all this could be avoided if they would call or knock on the door. We are all working from home & you are passing the buck saying nobody is home to get the package. Those days are over! We are all home - how about you knock or call like every other postal delivery.
Caroline Freyne - 2019-11-13
Big shout out to the great staff in this office. I got a call this morning about a package and it was delivered to my office before I got there myself. Really efficient 👍
Jennifer Connor - 2020-10-01
New postman has been leaving the post on the corridor floor unattended. Mountjoy Square area. Really bad service...
Lucia Bonaiuto - 2019-11-23
They never ring the apartment bell, they never call your phone qhen delivering, they just said you didnt answert the door without even calling in and they just drop a paper for you to collect it at the office when you paid for delivery to be delivered to your door, not for you to have to collect it later..
Patricia Pilz - 2021-01-22
Staff is always friendly and helpful
오영석 - 2020-05-01
Hi there. I suppose to get two internstional packages in total. But I only got 1 instead. Because at first day i got 28th letter and gave it to clerk who is working at rutland place dublin 1 . And at that time i only got 27th package. But i didn't know the date is different and clerk said nothing. When i said i suppose to get two package, he said i rang u but u didn't answer. But this can't be the way clerk do. Even if i missed the call there should be package and there's oviously no call. And he said for me to through the post letter away. After i arrived home i got 27th post. So i was able to notice it's mistake of him. Next day i went there but he just was angry and didn't try to find it, saying u already get the post. He didn't want to hear anything how can i find my post it's very unfair. i just followed the rule and did what he said for me to do What should i do ? And at least could u tell about the manner and how to work to an post clerk please? How can i find my post
Jonathan Noble - 2020-03-30
Always misses my address on delivery despite going to their office and explaining where it exactly is. Rude and inconsiderate staff too
Mattia Pelizzari (photography) - 2023-07-21
All the time I've to collect here. There is no attempt to delivery and sometimes, like this morning for example, Amazon says there was an attempt for delivery but there is not even the card in the mail box. Basically no service. I would love to have a job like this. Update 17th Nov 2020: In the next month I asked to amazon and others online shops to not deliver me using AnPost however some are still delivering to me using their facilities. I would say 95% of the time I got attempted deliveries and today when I went there to collect they lost the parcel. This time I complained loudly and one of them got upset. This guys are really really lucky to have a job during this pandemic period. Update July 2023… another day another dollar for AnPost D1 that “attempts” another fake delivery. You pay for the delivery, you have to go there, saying “good morning” for the office employee it’s an option, and go back to work. By far the worst delivery option that you can have in Dublin. Fortunately for me I’m moving. Good luck to everyone
Declan Tiberius Kelly - 2020-01-17
They make no attempt to deliver anything, always a letter telling you to pickup at office even though I work from home and I'm here all day. Useless.
Diego Tobarra - 2019-09-23
Service is rude and they are always in a hassle. They often loose packages and have no intention to help. The office is ocatedl in a shady street with shady people. Bad luck for you if you live in Dublin 1, because it's the only place where they deliver. My advice: Get out of Dublin 1 asap and forget about this place.
Dibo - 2019-08-24
Worst office in town ! They don't delivery packages ! They don't care you have ring bell in door ! never use it ! all the time must come to them and pick up by yourself
Cigdem Dinc - 2019-11-25
Worst office ,i clossed my amazon account today no boddy shoundt be use that service ...that office will be close.it 's shame ..
Tomek Wojciechowski - 2021-01-30
Nice service
Ojasvi Yadav - 2020-03-19
False delivery attempts. I was at the delivery location's door at the said time of "attempted delivery". There was nobody there and 10 minutes later the tracking says "We attempted to deliver your item, Reason: There was no answer at the address.". Very poor service, can't believe this person still has his job despite lying.
Happy Man - 2018-02-11
I pick up my undelivered Packages from there
Zahra Bader - 2020-05-31
No idea why they never ring the bell, I have go and pick up the package every time from the office
Mark - 2019-11-27
I like that I can pick up my packages here it’s very central
Vitalieg - 2016-12-28
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Cosmin Ionut - 2019-12-01
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Miroslav Shestakov - 2019-09-09
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Michal Masár - 2016-02-17
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